Self - Referrals

Addiction (Drugs, Alcohol and Gambling)

Turning Point

Turning Point offers a range of services depending on what you need, from detox and residential rehab to supported living and aftercare support. Click below to see more information. You can also read about our range of services in the Guide to Services leaflet.

Contact Details:

Telephone: 0207 437 3523


Changing Faces

A free service for anyone who would like to camouflage a scar or skin condition

Changing Faces supports people who have any condition or injury that affects their appearance, anywhere in the UK.

Changing Faces is committed to promoting a culture of confidence, positivity and acceptance around disfigurement. It campaigns for equal opportunities, and challenges misrepresentation and discrimination.

The Changing Faces centres offer services for all ages including practical and emotional support and skin camouflage clinics.

For more information please call 0300 012 0275 or visit the Changing Faces website on



Mortimer Market

Mortimer Market provides free confidential advice, condoms, contraception, emergency contraception, pregnancy testing, abortion referrals, and chlamydia screening for all ages.

Capper Street, off Tottenham Court Road
London, WC1E 6JB

Opening times

  • Monday: 8am to 7pm

  • Tuesday: 8am to 7pm

  • Wednesday: 8am to 7pm (closed 11.30am to 4pm on the 1st Wednesday of each month for staff training)

  • Thursday: 8am to 7pm

  • Friday: 8am to 3pm

  • Saturday: 9am to 3pm

Dean Street, Soho

Dean Street offers free confidential advice, condoms, contraception, emergency contraception, STD and HIV testing. Appointments can be made online or by calling 020 3315 6699.

Opening times

  • Monday: 8am – 7pm

  • Tuesday: 8am – 7pm

  • Wednesday: 12 – 7pm

  • Thursday: 8am – 7pm

  • Friday: 9am – 4pm

  • Saturday: 11am – 4pm

  • Sunday: closed

Contact Details:


Counselling (Westminster MIND)

You can self-refer for counselling services which are provided by Westminster MIND.

Maternity/Antenatal Services

St Mary’s Hospital

Our maternity and obstetrics service provides care for women and babies throughout pregnancy, labour, and the postnatal period, usually through about 10 days after birth.

It is important to start your antenatal care early in your pregnancy, as soon as you find out you are pregnant. Use our online self-referral form to quickly refer to our maternity service.

Contact Details:

Telephone: 020 3312 6135

University College Hospital

Antenatal care is the right care you get from health professionals during your pregnancy. You will be offered appointments with a midwife, or sometimes a doctor who specialises in pregnancy and birth. You should start your antenatal care as soon as possible once you know you are pregnant. Women can refer themselves to our service by completing a self-referral form

Contact Details:

Telephone: 020 3447 9400

Musculoskeletal Problems


This is a single service for all your aches, pains and problems with muscles, bones and joints, including backs and necks (this is known as a Musculoskeletal or MSK service). You can see a physiotherapist who can go on and organise all appropriate test and scans with specialist follow up if need be.

You may refer yourself into the service and their team will contact you. Your treatment plan may involve any of the following:

  • Telephone advice and exercise

  • MSK Physiotherapy

  • Osteopathy

  • Peripheral joint injection

  • Group exercise classes

  • Advice, education and self-management resources

  • Condition management and rehabilitation classes

  • Links with interfacing community, social care and leisure services

  • Consultant led multi-disciplinary team assessment

  • Diagnostics and ultrasound guided injection

  • Specialist medication review

  • Surgical opinion

For more information, please visit or contact Healthshare via telephone / email regarding your referral:

Telephone: 0203 752 6060

Healthshare run clinics in several locations throughout Westminster including in Soho and St John’s Wood.

Physical Disability

Keen London

KEEN London is the only charity in London providing one-to-one support at free sports and activity sessions for children with additional needs or disabilities. We believe no child should miss out on the benefits of sports and physical activity. With the support of our amazing volunteers, our weekly sessions give our athletes the chance to play games, make friends and, most importantly, have fun!

Contact Details:


Stepping on Out

Our aim is to enable people with disabilities to gain independence away from a college or day care environment. We make our own greetings cards, bookmarks and other goods which we sell at various venues in the Borough to raise funds for our business.

Contact Details


Relationships Counselling

Tavistock Relationships

Our experienced counsellors and psychotherapists offer a range of services to help you through any difficulties you are experiencing.

Consultation appointments are available Monday at either the Warren Street or Liverpool Street Centres. A few consultation appointments are also offered in the evenings and on Saturdays at Warren Street Centre.

Contact Details:

Telephone: 0207 380 1960


Talking Therapies/Improving Access to Psychological Therapies (IAPT)

Westminster Talking Therapies

Free, confidential NHS service which provides psychological treatment for depression and anxiety disorders.

Talking Therapies and counselling services are suitable for people with problems which have arisen fairly recently. Feelings of low mood, anxiety, particular fears or problems coping with daily life and relationships, are all suitable for brief, focused, talking therapies.

People seeking help with difficulties other than depression or anxiety, or whose difficulties require more specialist or intensive treatment which cannot be provided in a primary care setting, can be directed to the appropriate specialist or secondary care mental health services.

For more information please visit

Self-refer via telephone 030 3333 0000 or email

Pregnant Women and New Parents

IAPT can provide to pregnant women and new parents who may be experiencing mild to moderate mental health difficulties, such as depression and anxiety. The information sheet has been designed for women who are pregnant or new parents who have a baby under the age of one.

Perinatal mental health problems are common and affect up to 20% of women during the perinatal period. The information sheet includes details of the types of talking therapy provided by IAPT, information about how women and new parents can self-refer themselves and contact details for all London IAPT services.

Please click here to read the leaflet.

For more information please visit

Self-refer via telephone 030 3333 0000 or email

Walk-in Eye Service

If have a recent eye issue such as: sore eyes, redness or visual disturbances, you can be seen within the local NHS minor eye condition service (MECS).

Minor Eye Conditions Service

Infocus Opticians

19 Melcombe Street, London, NW1 6AG

0207 2247400

Specsavers Edgware Road

173 Edgware Road, London, W2 2HR

0207 7060404

Lauder and Rees Opticians

119 Praed Street, London, W2 1RW

0207 2622514

Termination of Pregnancy

NUPAS (National Unplanned Pregnancy Advisory Service)

We provide a safe and trusted service to ensure informed choices around pregnancy, contraception and sexual health can be made.

Contact Details:

Telephone: 0333 004 6666 

BPAS (British Pregnancy Advisory Service)

We provide support and care for women seeking legal abortion. We deliver contraceptive advice and care, including vasectomy and emergency contraception in collaboration with existing NHS services.

Contact Details:

Telephone: 03457 30 40 30

Chelsea and Westminster Hospital

If you have become pregnant and you want to consider stopping the pregnancy please contact the service.

Contact Details:

Telephone: 020 3315 8381

MSI Camden Clinic

We offering early medical abortion (up to 9 weeks 6 days gestation), telemedicine (abortion pill by post), STI screening, LARC fitting and removing and counselling. Same day appointments are available at this clinic.

The clinic will be open weekly on Tuesdays, Wednesdays and Thursdays.

Contact Details:

Telephone: 0345 300 8090

Address: The Brandon Centre, 26 Prince of Wales Road, Kentish Town, London NW5 3LG

MSI Clinic

We provide NHS-funded and self-funded abortion and vasectomy care through our network of local clinics all over England.

Contact Details:

Telephone: 0345 300 8090


Weight Management for Children

It can be difficult to manage a child’s weight. Please contact this service for help with diet and increasing physical activity.

Telephone: 0203 795 9346